Transferring a call can be a tricky task, especially if you're not sure what to... more
Premium customer service means focusing on every customer experience, including... more
We’re all familiar with that cliché scene Someone stumbles into their local... more
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How can you increase learner engagement? What’s the best way to train a team? Here are some resources to point you in the right direction.
15 featured articles
Discover how to turn your customer service team into customer service superstars!
22 featured articles
From online chat to emails – make sure your customer service team is representing your brand and handling your customers the right way.
7 featured articles
Ensure your team and customers are kept safe in the workplace by checking out our handy Workplace Health & Safety resources.
4 featured articles
Increase your customer reach, turn prospects into loyal customers, and enjoy tips & tricks of the sales world with these useful blogs.
12 featured articles
Discover how to create loyal customers and have them raving about returning to your business.
6 featured articles
The numbers speak for themselves – take a look at insightful survey results from customer services organisations.
Dive into the Canity Training library and see what all the fuss is about!
Download eBooks for you and your team to keep as invaluable resources.
These resources are available with a Canity Access Pass.
