Transferring a call can be a tricky task, especially if you're not sure what to... more
Premium customer service means focusing on every customer experience, including... more
We’re all familiar with that cliché scene Someone stumbles into their local... more
Just because you reckon you could talk the hind legs off a donkey, doesn’t... more
Discover how to create loyal customers and have them raving about returning to your business.
6 featured articles
Increase your customer reach, turn prospects into loyal customers, and enjoy tips & tricks of the sales world with these useful blogs.
12 featured articles
Do you know the best way to handle customer complaints? Find out right here!
26 featured articles
From online chat to emails – make sure your customer service team is representing your brand and handling your customers the right way.
7 featured articles
Ensure your team and customers are kept safe in the workplace by checking out our handy Workplace Health & Safety resources.
4 featured articles
How well do you meet your customers expectations? Learn how to improve your Customer Satisfaction rating.
27 featured articles
The numbers speak for themselves – take a look at insightful survey results from customer services organisations.
Dive into the Canity Training library and see what all the fuss is about!
Download eBooks for you and your team to keep as invaluable resources.
These resources are available with a Canity Access Pass.
